Datafox, a trading style of RDEL Limited, is a specialist Research and Development Tax Credit consultancy.
Datafox (‘We’) are committed to protecting and respecting your privacy.
This Policy explains how, when and why Datafox collects personal information about people who communicate with us and visit this website, how the information is used, the conditions under which the information is disclosed to other people and how we ensure your information is kept secure.
Any questions regarding this Policy and our privacy practices should be addressed to us via one of the methods listed under the heading ‘Contact Us’ towards the end of this policy.
What information do we collect about you?
We collect information about you when you visit our website or when you contact us directly about our services. Personal information we collect in the lead up to and throughout a R&D Tax Credit claim includes:
Marketing & Newsletter preferences (if applicable & through your consent)
Website usage via cookies
We will never request information that is not required to perform any relevant contractual or agreed activity with you. This includes never asking you to disclose sensitive personal information such as that related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background or trade union membership.
Minors aged 16 and under
We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under‚ please get your parent/guardian’s permission beforehand whenever you provide us with personal information.
How do we use your data?
We will use information collected from you in the execution of any claim we make on your behalf for R&D Tax Credits with HMRC. We may also use information collected from the website to produce aggregated statistical data via Google Analytics to help us with the operation of our business.
We will never use your personal data for a purpose that you were not told about when you gave the data to us.
We review the period of time we hold your information on a regular basis. We will only hold your personal information for as long as is required to fulfil our obligations with you unless we are legally obliged or have a legitimate reason to hold it for longer.
Who has access to your data?
Employees & subcontractors of Datafox have access to your personal information but this is restricted to only the information they require to perform their duties and they are contractually obliged to keep your information secure and confidential.
We may also pass your information to 3rd Party Service Providers to obtain specific opinions on tax matters in order to process your claim through us. We only disclose that information which is required by 3rd parties to deliver their service and we have contracts in place which require them to secure your information and not to use the information for their own marketing purposes.
We may also provide your information to 3rd parties if required to do so under the law, for example, via a court order.
How is your information stored and protected from unauthorised loss, misuse or alteration?
We maintain appropriate technical and organisational security measures to protect your data against loss, misuse, unauthorized access, disclosure or alteration. Despite this, data transmitted over the Internet can never be guaranteed to be 100% secure and you acknowledge this in your access and use of our website. Your information is backed up periodically throughout the day during the working week and is held on UK based servers.
We will only use your personal information for email marketing with your explicit consent and will never provide your information to 3rd parties for marketing purposes. If you consent to receive marketing, you can opt-out at any time and should contact us via one of the methods listed under the heading ‘Contact Us’ towards the end of this policy if you wish to stop receiving marketing material.
We do not use your information for profiling or automated decision making such as targeted marketing.
Accessing and updating your information
It is very important to us that we hold accurate information about you.
If you change your email address or telephone number you should let us know as soon as possible so that we can continue to provide you with an uninterrupted service.
You have the right to ask us for a copy of the data we hold on you and request that we correct any errors subject to confirmation. We will aim to process your request as soon as possible and no later than one month from the date you make the request.
You can also request the deletion of any personal information we have about you providing there is no legal or other legitimate reason to prevent us from doing so. As is standard IT practice, we take backups of our data for security purposes so it can take a while for all your data to be fully removed from our active and backup systems.
Should you wish to access, update or request removal of your data, please use one of the methods listed under the heading ‘Contact Us’ towards the end of this policy.
It is possible to switch off cookies by changing your internet browser preferences but you should be aware that turning cookies off may result in a loss of functionality when using this website.
Links to other websites
Transfer of personal information to 3rd countries
None of our processes require your personal information to be transferred beyond the United Kingdom.
Should you wish to contact us about our policies, to update any marketing preferences or to access and update your information, please use one of the following methods:
Email us at:
Write to the Datafox Information Officer at:
1a The Quadrant Courtyard, Quadrant Way, Weybridge, England, KT13 8DR
Telephone us on:
0800 035 2510